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In 1925, Dr Olver bequeathed his home, "Ventogymps", situated on
the corner of Victoria Avenue and Hercules Street for use as a
Community Hospital. Kuring-gai Community Service Hospital opened
in 1927.
In 1956, the Hospital became a public hospital, Chatswood District
Community Hospital and continued serving the community until 1989. |
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When Chatswood District Community Hospital closed in June 1989 due to
the rationalisation of health services, the Board decided that they
still wished to provide a community service to the people of
Willoughby / Chatswood.
Chatswood Community Nursing Home was opened in November 1992. It
occupies the site of the former Chatswood District Community
Hospital. The restored two-storey "Olver" House and adjacent
Federation cottage have been incorporated in the new building.
The Home is set out on two levels with lift access and accommodates 52
Residents.
The nursing home’s facilities include:
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The highest standard of care by compassionate, well qualified and
dedicated staff |
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A warm friendly atmosphere with an attractive homely decor |
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Choice of general practitioner |
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Medical advisory committee |
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High quality physiotherapy, diversional therapy and visiting
podiatry, dental, optometry, hairdressing, beautician, x-ray and
pathology services |
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Single bed accommodation with private ensuites, as well as two,
three and four bedrooms |
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Pleasant dining, lounge and recreation facilities |
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Spa baths |
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Generous landscaping and garden courtyards |
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Regular Church Services/visits by various denominations |
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Easy access to public transport (bus at door) |
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Ample parking |
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Close links with the local community |
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Volunteers who work with the Diversional Therapist |
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Residents/Relatives Group |
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“Friends” of Chatswood Community Nursing Home (Fund Raising) |
Philosophy of Care
The basic philosophy of Chatswood Community Nursing Home is to create
a living environment where the Residents receive respect, empathy and
acceptance, regardless of nationality, race, colour, religion or
status.
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Our aims are:
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To endeavour to improve all facets of our Residents’ lives by
encouraging and aiding them in their independence as far as
practicable |
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To encourage physical well-being and self esteem in our
Residents |
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To regard every problem as a challenge and endeavour to work
with it |
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To involve Residents and their Relatives in planning care
using the Residents’ social history as a guide |
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To work together as a TEAM using good communication as our
tool |
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Vision
To be acknowledged as a community leader in the delivery of quality
care and accommodation for the older members of the greater Willoughby
Region.
Mission Statement
To provide high quality care promoting comfort and wellbeing for our
Residents, respecting and responding to their individual needs. To
continue to do this by conducting a viable business; by careful use of
resources; by consideration of all who work here whether paid or
voluntary, respecting and valuing their skills and experience and
willingness to contribute. To welcome the community to participate
and support our ideals and purpose.
Values
Our core values are:
Resident Focus
Making residents and their needs our primary focus of our actions;
developing and sustaining productive Resident relationships.
Building Trust
Developing other peoples confidence in leadership through consistent
action, values, and communication; setting an environment where
employees can develop trust in each other through behaviours
consistent with the Management model and concepts.
Teamwork
Actively participating as a member of a team to move the team toward
the completion of goals.
Communication
 Expressing thoughts,
feelings, and ideas effectively in individual and group situations
(including nonverbal communication); presenting ideas effectively when
given time for preparation; clearly expressing ideas in memoranda,
letters, or reports that have appropriate organisation and structure,
correct grammar, and language and terminology; adjusting language to
the characteristics and needs of the audience.
Collaboration
Working effectively and cooperatively with others; establishing and
maintaining good working relationships.
Continuous
Improvement
Originating action to improve existing conditions and processes; using
appropriate methods to identify opportunities, implement solutions,
and measure impact.
Our Guiding Principles are:
People
Our strength is displayed in our staff, whom we value and will assist
in their professional development. Honesty, integrity, teamwork and
respect for others as individuals, whilst showing an empathetic and
caring attitude, are the personal qualities that support our core
human values.
Professionalism
All staff, and visiting health professionals / care givers / clergy
tradespeople / etc. are expected at all times to display the highest
standards of professional appropriate to their calling or role in
every dealing and interaction with our Residents and one and other.
Commitment
We respect the dignity and acknowledge the rights of Residents, and
their families and friends, to enjoy a fair and equitable relationship
with our organisation. We seek to continuously improve the quality of
life for each Resident by responding appropriately to his/her
individual needs and desires.
Services
We provide high quality residential accommodation and medical care, in
a cost effective manner and with measurable outcomes, that represents
value for money. We make these services available in an innovative
and personalised way appropriate to the requirements of each Resident.
Community
We demonstrate responsibility for nurturing ongoing interactions with
the community we serve. We will conduct all dealings with others, and
pursue our activities, in an honest, ethical and transparent manner.
We will report any incidents of corrupt, dishonest or unprofessional
behaviour that come to our notice to the relevant authorities.
 At Chatswood
Community Nursing Home our competitive advantage stems from our
people.
We select talented and highly motivated people, who are attracted by
our commitment to our values and the promise of opportunities for
meaningful contributions, flexibility and impact.
To deliver this we aim to provide an environment that allows each of
us to:
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Fully realise our potential |
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Be a member of a successful team that respects diversity |
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Be empowered in our jobs, which includes, accepting self
accountability for desired outcomes |
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Be actively involved in matters that affect us |
Such an environment is exciting, fun and provides many opportunities
for recognition and reward.
It is the role of leaders, primarily through coaching and feedback, to
ensure that this environment flourishes in all parts of our business.
In such a workplace we are all able to develop a sense of ownership,
belief, pride and passion enabling us to achieve any goal that we set
our minds to.
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