Description
This qualification is designed for individuals who take the first line of management in a wide range of organisational and industry contexts. They may have existing qualifications and technical skills in any given vocation or profession, yet require skills or recognition in supervisory functions.
This course is delivered over 11 days, one day per fortnight at ACS in Rhodes, Sydney.
Subjects Covered
Core
- Show leadership in the workplace
- Implement operational plan
- Monitor a safe workplace
- Promote team effectiveness
Elective
- Implement customer service standards
- Report on financial activity
- Implement workplace information system
- Implement continuous improvement
- Identify risk and apply risk management processes
- Establish effective workplace relationships
Target Audience
- Frontline Managers
- Team leaders
- Supervisors
- Coordinators
Course Fee
Members $3000 Non Members $3500
All dates are in Sydney.
DATES
Day 1 13/2/2012
Day 2 27/3/2012
Day 3 17/4/2012
Day 4 1/5/2012
Day 5 15/5/2012
Day 6 29/5/2012
Day 7 12/6/2012
Day 8 26/6/2012
Day 9 10/7/2012
Day 10 24/7/2012
Day 11 7/8/2012
