Purpose: GENERAL
This one day course will address issues that arise when managing staff performance. It will identify strategies and provide tools that will assist managers and supervisors in addressing performance management. Participants will work through scenarios and activities which simulate the possible issues arising in today’s workplace.
Topics Covered
- The importance of managing performance including common problems
- Giving and receiving feedback – informally
- Giving and receiving feedback – formally
- The legalities of managing performance in today’s environment
- The correct strategies for disciplining staff
- Forms and systems – keeping it simple and meaningful
- Linking performance management to HR practices, learning and development and individual performance
Target Audience
- HR Managers
- Directors of Nursing
- General Managers
- Care Service Managers
- Hostel Managers
Course Fee
Members $271 Non Members $311
DATES
21/2/2012 Narrabundah – ACT
8/5/2012 Ballina
29/5/2012 Sydney
13/8/2012 Booragul
12/9/2012 Port Macquarie
13/11/2012 Tamworth
